complaint·July 18, 2025

It was alleged that facility staff are not bathing R1. Concerns were expressed R1 is not being bathed, according to information obtained, R1 is supposed to be getting bathed once or twice a week. According to interview statements obtained, staff are utilizing body wipes instead of bathing/showering R1 . LPA conducted an interview with R1, and information obtained revealed R1 receives a bath once a week on Saturdays, which aligns with the facility’s records. Interviews with staff confirmed that R1 receives baths three times a week, once by facility staff and twice by R1’s nurse aide. Additionally, information obtained through interviews revealed R1 is regularly assisted by staff and is changed at least six times a day, as confirmed by staff members. It was alleged that staff are financially abusing residents in care. Concerns were made that the licensee uses the residents EBT card to make purchases. LPA Abdoulaye Zerbo interviewed several residents regarding their financial management. The information obtained from the interviews revealed that residents manage their own money and for some residents, their money is managed by responsible parties and/or family members. Based on the evidence, the allegations mentioned above are UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time. An exit interview was conducted where this report, LIC9099 was discussed and provided to Administrator Ma Satchel Lecita