Complaint·July 17, 2024

being treated. A follow up visit is also noted be made today 7/17/24. Per the service report dated 2/15/24 there were two rooms that were both treated for bed bugs and German cockroaches. On 2/27/24 an inspection was conducted the same two rooms that were treated on 2/15/24 and there was no activity found. In addition there was nothing documented on the pest control invoices to support that the facility has or had termites, or rats. Per Executive Director Molly, there have not been any reports or observed activity for the alleged pests (termites and rats). The local exterminator comes to the facility on a semi monthly basis, but will come if needed for any additional reports of pests in between scheduled service dates. Service reports were reviewed and revealed that the exterminator does come to the facility on a consistent basis. For this year (2024) the following visits were made 1/19, 1/29, 1/30, 2/15, 2/27, 3/8, 3/22, 4/10, 4/26, 5/10, 5/25, 6/20, 6/28, 7/13 were provided and details the service that was performed on that day, Based on interviews and record review the allegation of Licensee is not properly addressing pest issue in the facility is unfounded. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. An exit interview was conducted and a copy of this report was reviewed and provided to Molly Bowie, Executive Director.