Complaint·July 18, 2025

Licensing Program Analyst (LPA) Seo Jeon conducted an unannounced visit to the facility to deliver findings of the above allegation. LPA met with Molly Bowie, Executive Director and informed them of the LPA's visit. The Department investigation involved interviews with staff, residents, and review of records. On 06-09-2025, Community Care Licensing (CCLD) received a complaint report with the above allegation. It was alleged that staff did not provide activities to residents in care. LPA observed a large daily activities poster near the main entrance of the facility. The post was for the entire month of July resident activities. LPA observed four (4) to five (5) activities each day, including weekends. LPA conducted interviews with five (5) staff members, all of whom confirmed there are activities every day for the residents. LPA’s interview with seven (7) residents corroborated the staff members’ statements. This allegation is unfounded. A finding of UNFOUNDED means the allegation could not have happened, is false, and/or is without a reasonable basis.