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Inspection visit

Complaint

SAVANT OF RIVERSIDELicense 331881480
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Three (3) of three (3) staff were interviewed and reported R1 is transported to the dining room for meals timely or at the time they request. Three (3) additional residents were identified as requiring assistance and be taken to meals. One (1) of three (3) residents were unavailable for an interview. Two (2) of three (3) residents interviewed reported being taken to the dining room in a timely manner or ten minutes before the meal services begin. Therefore, this allegation is unsubstantiated. Regarding the allegation, “Resident is being locked out of their room due to staff neglect” it was alleged R1 does not have a key to their room and is consistently locked out. R1 was interviewed and reported they have a key to their bedroom door leading from the facility’s hallway but their request for a key to their bedroom door leading to the outside of the facility was denied by facility staff. R1 reported they have not been locked out of their room. LPA toured R1’s bedroom and observed one door leads to the facility hallway and the other leads to the outside of the facility. LPA also observed the door leading to the outside of the facility requires a key to gain entry into R1’s bedroom from outside the building and has a lever door handle from inside the bedroom with a push button release, giving R1 the ability to unlock the door from the inside without a key. Three (3) of three (3) staff were interviewed and refuted the allegations. One (1) of three (3) staff interviews conducted reported R1 requested a key to their bedroom door leading to the outside of the facility due to their visitor disliking checking in through the main entrance and signing the visitor’s log. Staff interviews revealed R1’s request for a key to their bedroom door leading to the outside of the facility was denied because it uses a master key that opens eight (8) other resident rooms. If the master key was provided to R1, they would have access to other resident rooms. Additionally, staff carry one (1) master key to be able to assist residents residing in the nine (9) bedrooms to evacuate the building in the event of an emergency. Based on interviews conducted and records reviewed, this allegation is unsubstantiated. An exit interview was conducted and a copy of this report and Confidential Names list (LIC 811) was reviewed and provided to Wellness Coordinator Jones.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    Maintain facility in clean, safe, sanitary condition

    87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by: Based on interviews conducted and records reviewed, the facility was unable to demonstrate they took appropriate action to mitigate the pest sightings reported in specific resident rooms. This poses a potential health risk to residents in care.

  • 87307(a)(3)(D)Type B

    General hygiene items required

    (a)(3) Equipment and supplies necessary for personal care and maintenance of adequate hygiene practice shall be readily available to each resident. The resident may provide the following items; however, if the resident is unable or chooses not to provide them, the licensee shall assure provision of: (D) Hygiene items of general use such as soap and toilet paper. This requirement was not met as evidenced by: Based on interviews conducted and records reviewed, the briefs R1 uses accommodate waist sizes that are up to twenty-two inches larger than the briefs provided to R1 by the facility. This poses a potential health/personal rights risk to residents in care.

  • 87468.2(a)(4)Type B

    Right to sufficient care and qualified staff

    (a) (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Based on interviews conducted, four (4) of nine (9) residents reported wait times ranging from 45 minutes to three (3) hours to receive staff assistance after activating their call light.This poses a potential health/safety/personal rights risk to residents in care.

  • 87625(b)(3)Type B

    Maintain cleanliness and prevent incontinence odors

    87625 Managed Incontinence(b)(3) Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. This requirement was not met as evidenced by: Based on interviews conducted, four (4) of eight (8) residents reported waiting approximately two (2) to three (3) hours to receive incontinent care from staff after requesting staff's assistance. This poses a potential health risk to residents in care.

  • 87465(a)(1)Type B

    Arrange appropriate medical and dental care

    (a)A plan for incidental medical and dental care shall be developed by each facility...(1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This was not met with evidence by: Based on interviews and records review the licensee did not arrange or assist in arranging, for medical care appropriate to the condition of resident #1 which posed an immediate health risk to 1 of 1 persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 20, 2025 inspection of SAVANT OF RIVERSIDE?

This was a complaint inspection of SAVANT OF RIVERSIDE on August 20, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to SAVANT OF RIVERSIDE on August 20, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.