Complaint·August 21, 2025

and then the visitor exited the facility. However, W reports they did not overhear what was said. An interview with R1’s visitor was conducted. The visitor reports they visit R1 every day. The visitor reports they have never been asked to leave the facility. Per an interview with Executive Director Molly Bowie, Bowie denied asking R1s visitor to leave and that there no restrictions when it comes to visitation. Per a records review of the facility visitation policy, it revealed that visitation is allowed 24/7. Per Bowie visitation does not include sleeping in resident rooms or common areas. Per interviews conducted with other residents, residents report there have not been any issues with having a visitors, nor are visitors restricted to certain areas within the facility. Therefore, the allegation is unfounded. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. An exit interview was conducted where a copy of this report was reviewed and provided to Crystal Rulas-Maldonado, Business Office Manager.