Complaint·December 11, 2025

An interview with Additional Witness 1 (AW1) indicated that an investigation had been conducted, which corroborated the statements provided by Resident 1 (R1). AW1 noted that the information obtained was based on speculative events. Interview with Wellness Director (WD), Olga Morales confirmed their involvement in the initial investigation and reported conducting a follow-up interview with R1. During this follow-up, WD identified discrepancies from R1’s initial statement. R1 disclosed that they had provided money to an unknown individual to purchase products but refused to provide further information about the individual. Interview with Witness 1 (W1) revealed that they had not observed staff entering the room during the alleged time frame and had not experienced any missing items in their own room. Interview with S1 confirmed they were assigned to review facility security footage for abnormalities at the alleged location and time frame. S1 reported that the review did not reveal any suspicious activities involving facility staff. Record review indicated that a Special Incident Report was submitted to CCLD regarding the incident, documenting that appropriate steps were taken to support the resident in care. Based on interviews, research, and record review, the allegation that that facility staff stole money from resident has been deemed UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted. A copy of this report was provided to Executive Director Molly Bowie.