Complaint·May 26, 2023

The facility obtains the services of an exterminator company that service the facility on a quarter basis and spot treatments when necessary. Allegation #4 - LPA toured the kitchen area to observe that food being served to be more than adequate in portions. LPA obtained sample menu shows serval options for breakfast lunch and dinner with a variety of choices of food and drinks. Allegation #5 - The facility is a 3 story, 2 winged facility. LPA toured facility lobby, outdoor lobby, dinning area, resident activities room, kitchen, library and hallways. LPA found these areas to be clean and free from odors. Interview with Executive Director states cleaning of resident rooms are scheduled and routine. Carpet cleaning is once a week and as needed. Allegation #6 - Interview with Executive Director states that incontinence supplies are the responsibility of the residents or the resident's responsible party. Executive Director adds the they can assist obtaining incontinence supplies for resident, but are not required to provide these services or supplies. Allegation #7 - Interview with Executive Director states that the facility is not required to provide residents with bedding and this is the responsibility of the residents or the resident's responsible party. Letter to new residents states what the resident's rooms are supplied with bed, microwave, and storage for utensils. Bedding is not listed in this letter. Allegation #8- The facility is a 3 story, 2 winged facility. LPA toured facility lobby, outdoor lobby, dinning area, resident activities room, kitchen, library and hallways. LPA found these areas to be clean and free from odors. Interview with Executive Director states cleaning of resident rooms are scheduled and routine. Carpet cleaning is once a week and as needed. Based on the information obtained there is not enough evidence to substantiate the aforementioned allegations. Therefore, the allegations are deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Executive Director Pacia and a copy was left with the facility.