Complaint·April 8, 2024

per day. R1 stated that he ask for assistance, but still has difficulty and would rather use an adult diaper, which is R1 is required to provide and not part of R1's care plan. R1's service plan indicates that there is no special care needs and R1 can self manage. Facility staff has assisted R1 in obtaining incontinence care product in the future. Regarding the allegation that staff are not meeting resident's hygiene needs; R1's service plan states that a minimum assist with dressing. moderate assist with grooming, no special care needs. R1 has a service plan for laundry service once a week. R1 is required provide R1's own care products. Based on the information obtained there is not enough evidence that resident was left soiled for an extended period while in care and staff are not meeting resident's hygiene needs. Therefore, the allegations are deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Ms Castro and a copy was left with the facility.