Complaint·August 9, 2024

During the facility visit on 06/17/2024, LPA Brown observed that staff at the facility are keeping the resident rooms locked if they are not in their room to keep their belongings safe. The second allegation indicates that Staff confiscated resident's vitamins. Interviews with twelve (12) of thirteen (13) residents indicated that staffs at the facility are not confiscating their medications or vitamins. Interviews with five (5) of five (5) staffs indicated staffs are are not confiscating residents vitamins except if the resident is on medication management and the medications or vitamins in a resident room does not have a doctors order. Per review of Resident #1 (R1) Medication Administration Record (MAR), LPA Brown observed that R1's vitamins reported do not have doctors order. The third allegation indicates that Facility did not ensure that resident was transported to a medical appointment. During the investigation, LPA Brown did not find evidence to corroborate the allegation. Interviews with twelve (12) of thirteen (13) residents indicated that staffs at the facility are ensuring that they are transported to a medical appointment. Interviews with five (5) of five (5) staffs indicated resident was transported to a medical appointment. Interviews with staffs revealed that no incident happened at the facility that a staff did not ensure that a resident was transported to a medical appointment. Based on interviews and records review, the allegation Staff are not safeguarding resident's personal belongings (Allegation #1), Staff confiscated resident's vitamins (Allegation #2) and Facility did not ensure that resident was transported to a medical appointment (Allegation #3) are UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, where this report (LIC9099) was discussed and provided to Executive Director Maryann Nevarez.