Complaint·September 5, 2024

LPA's conducted interviews with several staff. Interview with Staff S1, explained that the facility is currently providing preventative measure to address the pest issues. S1 stated that Orkin comes monthly for treatment at the facility and BugFree Central Inc comes weekly for treatment. Also, the facility has conducted extra cleaning and treatment for those residents that had extra clutter weekly. Documentation was obtained from the Business Manager Danielle Garcia for this report. Based on the information obtained there is not enough evidence that staff did not providing preventative measure to address the pest issue for resident in care. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. This report was signed by LPA's Farlow and Prieto and Business Manager Danielle Garcia and a copy was left with the facility.