Complaint·October 24, 2024

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegation. LPA met with Business Manager Danielle Garcia and explained the elements of the complaint. Allegation #1, complaint alleges that resident #1 (R1) monies are not being distributed to him as part of his Assisted Living Waiver program (ALW). It is alleged that a stipend of $177 is due to R1 after a cost of rent is paid to the facility through this program. Documentation is obtained from Business Manager Garcia that reveals R1 was approved for the ALW program, paying only for his level of care, hence no stipend of $177 was due to R1. These funds are the resident monies in question. Business Manager states that she is not the payee for R1 and no funds are dispensed through her relating to R1. This agency has investigated the complaint alleging staff stole resident’s money violation. We have found that the complaint was UNFOUNDED, meaning that the allegations were false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. This report was signed by LPA Prieto and Business Manager Garcia and a copy was left with the facility.