Complaint·January 15, 2025

Allegation #4 and #5, staff does not feed residents and staff not putting meals in reaching distance for residents. , LPA Prieto interviewed residents #1 thru #10 and R12, all stated that the facility provides three (3) meals a day where they can ambulate to the dinning area to eat. Those residents can ambulate freely or with the assistance of a walking aid, such as a walker or wheelchair. R11 states that tray service is provided and food is place within reaching distance to that resident could easily eat their food. Allegation #6, staff not responding to resident's call button, LPA Prieto interviewed residents #1 (R1), R2, R3, R4, R5, R6, R7, R8, R9, R10, R11, R12, all who stated that staff respond when their call buttons are pressed. Allegation #7, staff not assisting residents when requested, LPA Prieto interviewed residents #1 (R1), R2, R3, R4, R5, R6, R7, R8, R9, R10, R11, R12, all who stated that staff are attentive to their needs and request. Resident also stated that the request range from assistance with their hygiene needs to request to fixing appliances in their rooms. Allegation #8, staff leave resident in soiled diapers, LPA Prieto interviewed residents #1 (R1), R2, R3, R4, R5, R6, R7, R8, R9, R10, R11, R12, all who state that if their needs and care plan requires them to be changed, staff will perform that duties during their shift. Residents have also stated that their call button is use for changing if necessary. Based on the information obtained there is not enough evidence that . Therefore, the allegations are deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Executive Director Pacia and a copy was left with the facility.