Complaint·March 18, 2025

Allegation #2: It was alleged that R1 fell in the shower and remained on the shower for an extended period of time. LPA interview with R1 stated she fell in the shower and immediately reported to Wellness Supervisor (S1), who made an assessment and monitored R1 for any bruising or pain the same day. R1 did not indicate that she waited for an extended period of time. Wellness Director (S2), documented the fall and the followed up with R1 for the next 3 weeks as indicated on R1's Wellness notes that where obtained during the investigation. S1 also provided LPA with R1's activity report related to her call pendant. Records show that R1 did not press her call pendent on the alleged date of 02/18/2025. During interview with R1, she did not express that the call button was pressed nor that he waited for an extended period of time for assistance . Based on the information gathered, there is insufficient evidence to support the claims made in this complaint. Therefore, the allegations are deemed unsubstantiated at this time. This report was signed by LPA Prieto and Executive Director Marc Pacia, and a copy was provided to the facility.