Complaint·June 4, 2025

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegation. LPA Prieto met with Executive Director Pacia and explained the elements of the complaint. Allegation #1 - LPA Prieto interviewed resident #1 (R1) who states that there was a discrepancy with her payments to the facility, but did not confirm that abuse was conducted by facility staff. LPA interviewed R2 through R10, none of whom stated that abuse was occurring at the facility. LPA interview Business Manager (S1) who provided payment ledger for R1, and other financial documentation, which reveal account is current with no discrepancies. Based on the information obtained there is not enough evidence that to substantiate the allegations made in this complaint. Therefore, the allegations the allegation is deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Director Pacia and a copy was left with the facility.