Complaint·November 21, 2025

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegation. LPA Prieto met with Executive Director Pacia and explained the elements of the complaint. Allegation #1 - LPA interviewed Pacia related to resident #1 (R1), in question, and appointments made to the dialysis center. Pacia produced R1's schedule for this service and found that appointments are being met. Also obtained during this visit are incident reports when R1 was sent to a medical facility for unrelated medical conditions, some of which were on dates for a dialysis procedure. Dialysis were performed on those dates at the medical facility during those visits. Documentation of these visits and R1's medical assessment were obtained during this investigation. Based on the information obtained there is not enough evidence to support the allegation made in this complaint. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Executive Director Pacia and a copy was left with the facility.