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Inspection visit

Follow-up

TWIN HEARTS SENIOR CARE IILicense 3355300624 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

On 08/24/2024 at 08:45 AM, Licensing Program Analyst (LPA) Melody Brown made an unannounced visit to the facility. The purpose of the visit was to conduct a Case Management Visit. LPA Brown met with a staff and was granted entry to the facility. At the time of the visit there were two (2) staff present, and six (6) residents present. Licensee/Administrator Kristine Mangente was contacted and informed of the visit. Licensee/Administrator Mangente arrived during the visit. LPA Brown explained the purpose of the visit to Licensee/Administrator Mangente. The facility is a four (4) bedroom, two (2) bathroom home with a kitchen/dining area, living room, activity room and laundry area. The facility is Residential Care Facility for the Elderly (RCFE). The facility is licensed for a capacity of six (6) residents of which six (6) can be non-ambulatory residents. The facility has six (6) Hospice Waiver. The current census is six (6) residents. LPA Brown was accompanied by Staff #2 (S2) and Licensee/Administrator Mangente to conduct a Case Management visit, which included, but was not limited to the following: The facility is operating in the capacity approved by Community Care Licensing Division (CCLD). LPA Brown observed no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature of 73 degrees Fahrenheit. LPA Brown inspected resident bedrooms; they are equipped with required furniture such as: mattresses, lamps and storage space. LPA Brown observed sufficient lightning. Moreover, LPA Brown observed that bathrooms were clean, and appliances were operating appropriately. LPA Brown observed grab bars and non-skid mat in the resident bathrooms. ***Continuation in LIC809C *** Moreover, during the tour of the facility, LPA Brown observed multiple bottles of chemicals not locked, and accessible to residents in care. Deficiency will be issued. LPA Brown observed sufficient furniture and lighting throughout the facility. LPA Brown measured and observed the water temperatures in the bathroom to be at 109 degrees F. The facility is equipped with operating smoke detectors and carbon monoxide alarms. Posters such as personal rights, the CCLD complaint poster, Ombudsman Poster and the Emergency Disaster plan were posted in a common area. Furthermore, during the tour of the facility, LPA Brown observed Staff #2 (S2) working at the facility with criminal background clearance but S2 criminal background clearance was not transferred to the facility. Deficiency will be issued and civil penalty will be assessed of $500.00 and will continue to be assessed of $100.00 until corrected. Also, LPA Brown observed Staff #3 (S3) working at the facility without criminal background clearance. Deficiency will be issued and civil penalty will be assessed of $500.00 and will continue to be assessed of $100.00 until corrected. Seven (7) days non-perishable and three (3) days perishable food supply observed at the facility. The facility has an administrator present in the facility. LPA Brown did not observed sufficient number of staff to provide care and supervision to the residents in care as no staff scheduled to work the night shift as required for facility with dementia residents. Deficiency will be issued. An exit interview was conducted where this report (LIC809), LIC809D, LIC421BG and Appeal Rights were discussed and provided to Licensee/Administrator Kristine Mangente.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87309(a)Type A

    87309 Storage Space (a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.This requirement is not met as evidenced by: Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that the multiple bottle of chemicals under the sink were locked which poses an immediate health, safety or personal rights risk to persons in care.

  • 87355(d)(3)Type A

    87355(d)(3) The licensee shall submit these fingerprints to the California Department of Justice, along with a second set of fingerprints for the purpose of searching the records of the Federal Bureau of Investigation, or comply with Section 87355(c), prior to the individual's employment, residence, or initial presence in the facility.This requirement is not met as evidenced by: Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that Staff #3 (S3) obtain a criminal background clearance prior to employment which poses an immediate health, safety or personal rights risk to persons in care.

  • 87355(e)(3)Type B

    87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (3) Request a transfer of a criminal record clearance as specified in Section 87355(c) orThis requirement is not met as evidenced by: Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that Staff #2 (S2) criminal background clearance was transferred at the facility prior to employment which poses a potential health, safety or personal rights risk to persons in care.

  • 87705(c)(4)(A)Type A

    87705 Care of Persons with Demetia (c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (4) There is an adequate number of direct care staff to support each resident's physical, social, emotional, safety and health care needs as identified in his/her current appraisal. (A) In addition to requirements specified in Section 87415, Night Supervision, a facility with fewer than 16 residents shall have at least one night staff person awake and on duty if any resident with dementia is determined through a pre-admission appraisal, reappraisal or observation to require awake night supervision.This requirement is not met as evidenced by: Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that there's a staff scheduled to work the shift, awake and on duty as required for facility with dementia residents which poses an immediate health, safety or personal rights risk to persons in care.

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FAQ · About this visit

Common questions about this visit

What happened during the August 24, 2024 inspection of TWIN HEARTS SENIOR CARE II?

This was a other inspection of TWIN HEARTS SENIOR CARE II on August 24, 2024. 4 citations were issued: 3 Type A (serious) and 1 Type B.

Were any citations issued to TWIN HEARTS SENIOR CARE II on August 24, 2024?

Yes, 4 citations were issued (3 Type A, 1 Type B). The first citation was for: "87309 Storage Space (a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger i..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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