complaint·February 5, 2025

For the allegation, Staff denied hospice services to resident. During staff interviews, all staff stated they have not denied hospice services to resident. During resident interviews, 1 out of the 5 residents stated they do not require hospice services. In addition, 4 out of the 5 residents were unable to corroborate on the above allegation. Based on the evidence found during the investigation, the two (2) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) was discussed and provided to caregiver Juwita P. Elisabeth.