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Inspection visit

Routine inspection

TWIN HEARTS SENIOR CARE IILicense 3355300623 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Hannah Rodgers conducted an unannounced Required Annual Inspection. The facility file was reviewed prior to the visit. LPA was welcomed by and discussed the purpose of the visit to Staff Melati Wulansari. The facility's license shows a maximum capacity of six (6) non-ambulatory residents. Hospice waiver for six (6). During today’s inspection there were four (4) residents in care. Administrator Kristine Mangente arrived later during the visit. LPA with Administrator Mangente toured the interior and exterior of the facility and inspected each room. Pathways were free of obstruction and slip hazards. Resident bedrooms contained the required furnishings. Windows, screens, toilets, and showers were in working order. LPA observed that the glass on the backdoor in Bedroom #1 was shattered on the first pane, with webs of cracks along its surface. Extra linens and hygiene supplies were present. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and resident activities. The facility contained at least 2 days of perishable food, and at least 7 days non-perishable food, all safely stored. Cooking, dining equipment, and utensils were present. No toxic chemicals or poisons were accessible to residents. Medications were labeled, as required, and stored in locked areas. The pool on the premises was gated and locked as required. Per Administrator Mangente, no firearms or ammunition are kept at the facility. Carbon monoxide detectors, emergency lighting, and facility telephone were all in working order. Fire extinguishers were serviced within the last 12 months. First aid kits were complete and readily accessible. Required licensing postings were observed in visible areas of the facility. [CONTINUED ON LIC809-C] LPA reviewed facility records. Review of staff records revealed that Staff #1 (S1) did not have cardiopulmonary resuscitation (CPR) training and first aid training and they were the only staff member on the premises and on duty. Review of resident records revealed that Resident #1 (R1) had not received nor refused, if applicable, an annual route visit with a licensed medical professional once every twelve months. Confidential records were stored in locked areas. Two deficiencies were cited per California Code of Regulations, Title 22, and one deficiency was cited per Health and Safety Code (refer to the attached LIC 809-D). A plan of correction was jointly formulated, and an exit interview was conducted with Administrator Mangente, to whom a copy of this report, LIC809-C, LIC809-D and the Licensee/Appeal Rights (LIC 9058 03/22) were provided to.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.618(c)(3)Type B

    Based on interview and record review, the licensee did not comply with the section cited above in that Staff #1 (S1) did not have cardiopulmonary resuscitation (CPR) training and first aid training and was the only staff member on the premises when LPA arrived which posed a potential health and safety risk to four (4) out of four (4) residents in care.

  • 87303(a)Type A

    Based on observation, the licensee did not comply with the section cited above in that the backdoor to Bedroom #1 was shattered which poses an immediate health and safety risk to persons in care.

  • 87463(h)Type B

    Based on interview and record review, the licensee did not comply with the section cited above in that Resident #1 (R1) had not received nor refused an annual route visit once every twelve months which posed a potential health, safety or personal rights risk to one (1) out of four (4) residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 8, 2025 inspection of TWIN HEARTS SENIOR CARE II?

This was a inspection inspection of TWIN HEARTS SENIOR CARE II on December 8, 2025. 3 citations were issued: 1 Type A (serious) and 2 Type B.

Were any citations issued to TWIN HEARTS SENIOR CARE II on December 8, 2025?

Yes, 3 citations were issued (1 Type A, 2 Type B). The first citation was for: "Based on interview and record review, the licensee did not comply with the section cited above in that Staff #1 (S1) did..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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