complaint·October 27, 2025

For the allegation, Staff spoke inappropriately to resident. During staff interviews, 3 out of the 3 staff stated they do not speak inappropriately to their residents. During resident interviews 3 out of the 4 residents stated staff do not speak inappropriately to them. 1 out of the 4 residents was unable to collaborate on the allegation. For the allegation, Staff isolated resident by limiting resident's visitations. During staff interviews, 3 out of the 3 staff stated they allow residents visitors inside the facility and have not isolated a resident. During resident interviews 3 out of the 4 residents stated their visitors are allowed inside the facility. In addition the 3 out 4 residents also stated have not been isolated. 1 out of the 4 residents was unable to collaborate on the allegation. For the allegation, Staff did not seek medical attention for residents. During staff interviews, 3 out of the 3 staff stated that all residents receive medical attention. During resident’s interviews 3 out of the 4 residents stated they receive medical attention from staff. 1 out of the 4 residents was unable to collaborate on the allegation. For the allegation, Staff are not meeting resident's dietary needs. During staff interviews 3 out of 3 stated they meet residents’ dietary needs. During residents’ interviews 3 out of the 4 residents stated staff meet their dietary needs. 1 out of the 4 residents was unable to collaborate on the allegation. During facility tour LPA observed variety of food available for residents. For the allegation, Staff does not afford the resident privacy. During staff interviews 3 out of the 3 staff stated privacy is provided to all residents. During residents’ interviews 3 out of the 4 residents stated privacy is provided. 1 out of the 4 residents was unable to collaborate on the allegation. Based on the evidence found during the investigation, the (7) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) was discussed and provided to Administrator Oana Marc .