Complaint·January 28, 2026

R#1’s ongoing behaviors, and the family had been informed. R#1 was evaluated by InnovAge physicians, and medications were adjusted; however, the Power of Attorney(POA) later discontinued the medication, which resulted in an increase in R#1s behavioral issues. The facility administrator stated that the facility is not evicting R#1. R#1 was sent to the hospital for a health evaluation and change of condition due to 5150 call to the emergency services, and once medication is initiated and behavioral symptoms stabilize, R#1 may return to the facility. The facility informed R#1’s family and InnovAge of the change in condition and the need for hospital evaluation due to safety of the staff and residents at the facility. Statements, records, and interviews obtained did not provide sufficient information to corroborate the allegation that Staff refused to accept resident back from hospital. Based on the evidence found during the investigation, the allegations, Staff refused to accept resident back from hospital , listed above are deemed UNSUBSTANTIATED . A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC809) LIC 809C were discussed and provided to Facility Administrator Griselda Gracie Garcia.