complaint·February 6, 2026

Second allegation: Staff do not ensure the facility is in good repair. Regarding the allegation stated above LPA conducted an interview with S#1, regarding the allegation “Staff do not ensure the facility is in good repair” LPA informed staff #1 that an inspection of all kitchen appliances will be conducted. LPA inspected facilities stove and discovered that the stove was in good repair and in working condition. Furthermore, LPA inspected facilities dishwasher, and during the inspection LPA discovered facilities dishwasher to be fully functional and in good repair. In addition, LPA also observed facilities microwave and oven to be in good repair and functional. LPA conducted an overall inspection of the facility and observed the facility to be clean, in good repair, and is operating in safe conditions to residents in care. Third allegation: Staff do properly maintain food equipment. Regarding the allegation stated above LPA conducted an interview with Staff #1 LPA went over the alleged allegation with Staff #1 and Staff #1 informed LPA that all kitchen appliances are in working condition. Staff #1 accompanied LPA on a tour of facilities kitchen during the tour Staff #1 tested kitchen burners and LPA observed stove to be in good repair and in working condition. In addition, Staff #1 tested the dishwasher and LPA observed dishwasher to be fully functioning. Staff #1 tested kitchens microwave and oven, and LPA observed microwave and oven to be clean, and in working condition. Based on corroborating evidence the department has determined that the above allegations are Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator Nidia Apostle at the end of the visit.