Complaint·October 30, 2024

Information obtained from interview with S1 stated R1 did share at that time this is insulting but not that R1 was uncomfortable or that R1 felt S1 touched her inappropriately. Information obtained from additional interviews with residents, who receive assistance with toileting, stated there were no concerns or complaints with caregivers touching them inappropriately or making them feel uncomfortable in any way. LPA obtained the police report pertaining to the incident and it was documented that R1 denied being inappropriately touched by S1. A review of the records confirmed there were no prior disciplinary actions or written documentation regarding staff members inappropriately touching residents in care. Based on interviews, and record reviews the evidence received was not sufficient information regarding the listed allegations, that staff inappropriately touched a resident. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove the alleged violation did or did not occur: therefore, the allegation is “UNSUBSTANTIATED,"at this time. An exit interview was conducted, and a copy of this report was given to Administrator, Heather Segura.