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Inspection visit

Routine inspection

SERRANO RESIDENTIAL CARE FOR THE ELDERLYLicense 3364032231 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 11/15/2024, Licensing Program Analysts (LPAs), Andrei Castillo and Seo Jeon arrived at the facility unannounced to conduct the required annual inspection. Upon entry, LPA was greeted by Caregiver, Tarcisa Villarin and informed her of the purpose of the visit. Licensee, Frances Serrano and Administrator, Melvin LLapitan arrived a few minutes later. At the time of the visit, there was one staff member, and five residents present. LPA conducted a tour of the facility with the Caregiver, reviewed facility documents and conducted interviews. The following is a summary of the visit: Facility Overview: The facility is a one-story home with six bedrooms and six bathrooms, including an attached carport. Resident bedrooms had the required bedding, furniture, and lighting. Facility sketch, exit routes, personal rights, “If you See Something, Say Something,” LTC Ombudsman, complaint information and emergency phone numbers were observed posted in the facility. There was a designated storage space for the residents and staff files, and it was locked and inaccessible to residents in care. Infection Control: There were hand hygiene and hand washing stations, and cleaning supplies were available for regular facility maintenance. The facility’s infection control plan was reviewed and found to meet department requirements. Physical Plant: Floors, windows, and doors were clean and well maintained. Furniture and fixtures were in good condition. The outdoor area which is a gated backyard was free of hazards and has a shaded area with outdoor furniture. Laundry equipment was in good working condition. LPA observed a fully charged fire extinguisher. Disinfectants, cleaning solutions, and sharp and dangerous objects were securely locked and inaccessible to residents. Cont. LIC809-C The smoke and carbon monoxide detectors were tested and operational, and the hot water temperature was measured at 119°F which is within the required limits. Safety night lights were observed throughout the facility. There were no bodies of water located on the property. According to the Licensee, there are no firearms or ammunition on the premises. Food Service: The facility’s kitchen was clean and equipped to prepare food. The facility maintained the required two-day supply of perishable foods and a seven-day supply of non-perishable foods. Care & Supervision/Administration: Adequate staff were present to supervise clients during the visit. Administrator’s license is posted in the facility with an expiration date of 10/01/2025. Record Review and Resident/Staff Files: LPA reviewed files for three staff members, confirming criminal clearances, updated training, and CPR/First Aid certification. Five resident files were reviewed and contained all required documentation. Health-Related Services/Incidental Medical Services: All resident medications were securely locked. LPA reviewed medications for five residents and found 3 residents' centrally stored medication records were missing for the month of October. Citation was issued. Disaster Preparedness: LPA reviewed the facility’s emergency and disaster plan, including documentation showing the facility holds monthly fire and earthquake drills, which was last conducted on 10/01/2024. All facility indoor and outdoor passageways and exits were clear of obstructions and or debris. There was a first aid kit with a manual. An exit interview was conducted, and a copy of this report, LIC809-D and Appeal Rights were reviewed and given to the administrator, Melvin Llapitan.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(h)(6)Type B

    Licensee did not keep centrally stored medication records for the month of October 2024. Based on observation and records review, the licensee did not comply with the section cited above in 3 out of 5 residents which poses a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 15, 2024 inspection of SERRANO RESIDENTIAL CARE FOR THE ELDERLY?

This was a inspection inspection of SERRANO RESIDENTIAL CARE FOR THE ELDERLY on November 15, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to SERRANO RESIDENTIAL CARE FOR THE ELDERLY on November 15, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Licensee did not keep centrally stored medication records for the month of October 2024. Based on observation and record..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.