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Inspection visit

complaint

PALM COURT ASSISTED LIVINGLicense 3364033662 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

The second allegation facility staff did not inform resident's responsible party of fee increase in a timely manner. Interview with S1 revealed the facility had failed to notify R1’s family 60 days prior to fee increase starting the month of May 2020. LPA reviewed transaction report and observed the facility had charge additional fees starting May 2020 but were later reversed. Based on LPA records review and interviews, which were conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22 Division 6 & Chapter 6, are being cited on the attached LIC 9099D. and included menu of meals served while kitchen was being repaired. Based on the information obtained, the allegations are UNSUBSTANTIATED. A finding of Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted and a copy of this report, LIC 9099D, and Appeal Rights were provided to Administrator

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.655(a)Type B

    Increase in fee rates for elderly residents...: (a)If a licensee of a residential care facility for the elderly increases the rates... the licensee shall provide no less than 60 days' prior written notice to the residents...This requirement was not bet as evidenced by: Based on interview with administrator, the facility failed to provide a 60 notice prior to rate increase being charged. This poses a potential risk to residents in care.

  • 87507(f)Type B

    Admission Agreements: The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments.This requirement was not met as evidenced by: Based on records review the facility failed to comply with admissions agreement and could not provide proof of signed agreement for temporary rate. This poses a potential risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 28, 2021 inspection of PALM COURT ASSISTED LIVING?

This was a complaint inspection of PALM COURT ASSISTED LIVING on June 28, 2021. 2 citations were issued: 2 Type B.

Were any citations issued to PALM COURT ASSISTED LIVING on June 28, 2021?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "Increase in fee rates for elderly residents...: (a)If a licensee of a residential care facility for the elderly increase..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.