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Inspection visit

complaint

PALM COURT ASSISTED LIVINGLicense 336403366
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Regarding the allegation of staff do not treat resident with dignity or respect. LPA conducted resident interviews, multiple residents stated that they loved the facility and felt that they were always treated with dignity and respect. Multiple residents stated that the staff use appropriate voice tones as well as appropriate language or slang. Based on interviews with multiple residents the allegation of Staff do not treat resident with dignity or respect is UNFOUNDED. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. Therefore, the department had there dismissed the complaint. An exit interview was conducted and a copy of this report was provided to Aurelien Fruit, Administrator.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87355Type A

    87355 Criminal Record Clearance(b) Prior to the Department issuing a license, the applicant, administrator and any adults other than a client, residing in the facility shall have a criminal record clearance or exemption. This requirement is not met as evidenced by: Based on observation, and interview the licensee did not ensure that Maria A. was associated to the facility prior to beginning their employment. This poses an immediate healthy, safety and personal rights risk to persons in care.

  • 87468.1(a)(1)Type B

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons. evidenced by: Based on observation and interviews conducted with staff and residents, the Licensee did not ensure R1 was afforded dignity when they were hit by R2 while in care which poses a potential health, safety, and personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 16, 2023 inspection of PALM COURT ASSISTED LIVING?

This was a complaint inspection of PALM COURT ASSISTED LIVING on May 16, 2023. The inspection found no deficiencies and no citations were issued.

Were any citations issued to PALM COURT ASSISTED LIVING on May 16, 2023?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.