complaint·October 4, 2023

(Continuation from 9099) In regards to the allegation that staff did not provide adequate supervision resulting in residents suffering a fall and sustaining injuries, information obtained stated facility staff did not provide adequate supervision for the residents. It was also reported that the facility did not seek medical attention. Information obtained from interviews stated that residents are able to request assistance from facility staff when needed and obtain assistance within a reasonable time period. Through interviews obtained, the residents stated that they are able to get and receive medical attention if needed and no issues or concerns were advised. It was also reported that staff left resident soiled for a long period of time and staff did not replace resident’s bedding. It was reported that an additional witness observed Resident #1 (R1) to be covered in feces while they were sleeping on separate occasions. It was reported that Resident’s bedding had vomit stains. It was also reported that staff did not dispose of residents’ trash. LPA observed resident’s bedding, trash, and room and deemed that it met the regulatory requirements. Through record reviews and staff interviews, LPA learned that there is a schedule where the staff changed bedding and takes out the trash. Residents can request to have it done more frequently, as needed. Interviews with residents corroborated the information obtained from staff. Information obtained from residents stated they can get assistance with changing briefs and bedding, in a reasonable. No issues or concerns were advised. (Continued on 9099-C) (Continuation from 9099) In regards to staff refusing to assist a resident in care, it was reported that staff refused to help residents get around the facility. During the LPA visit on 08/08/2023, residents indicated that they are able to ask for assistance and receive it. Based on LPA’s observation, interview conducted and record review(s), the preponderance of evidence shows that the allegations of staff did not provide adequate supervision resulting in resident suffering a fall and sustaining injuries, facility did not seek medical attention for a resident in care, staff left resident soiled for a long period of time, staff did not replace resident's bedding, staff did not dispose of resident's trash, staff refused to assist a resident in care may have occurred, however is not supported or proven by evidence. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, a copy of this report, appeal rights was provided to the Administrator, Aurelien Fruit as evidenced by his signature.