complaint·October 16, 2023

(Continuation from 9099) In regards to the allegation that staff mismanaged resident's medication. It was reported that the facility staff did not give medication to Resident #1. LPA learned that the proper orders were never provided to the facility and per facility procedures, medication will not be distributed without proper orders. Medication was properly destroyed and logged. The record shows the medication were queued in the facility’s digital log on 08/10/2023. When Resident #1’s medical issues occurred again, the facility reported it to hospice. Facility staff made the request to hospice to provide a new order and mediation be sent for the Resident #1’s condition. The request was denied by hospice, due to hospice stating that they already sent the medication and order for Resident #1’s medical issue. However, the facility had destroyed the medication due to no orders being sent and the resident’s condition improving on its own. Per facility protocols, all medication is destroyed, that are not being used or that do not have orders attached to them. Based on LPA’s observation, interview conducted, and record reviews, the preponderance of evidence shows that the allegations of staff are not following resident's care plan and staff mismanaged resident's medication is not supported or proven by evidence. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, a copy of this report, appeal rights was provided to the Administrator, Aurelien Fruit as evidenced by his signature.