complaint·October 20, 2023

(Continuation from LIC9099) During LPA’s investigation, LPA was advised that the concerns were vocalized to Administrator and Administrator removed R2 from the shared room. R1 received a new roommate, R3. R1 and R3 had an incident where R1 came into the room and R3 was allegedly drinking his beverage. R1 addressed the new concerns to Administrator. Administrator then removed R3 from the room and reassigned another resident to the room. During interviews and record review, LPA concluded that the facility has made adjustments in a timely manner and acted in the best interest of the resident. Based on LPA’s observation, interview conducted, and record reviews, the preponderance of evidence shows the allegations that staff did not provide a comfortable environment for resident is unfounded. This agency has investigated the complaint alleging staff did not provide a comfortable environment for resident. The Department has found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted, a copy of this report, appeal rights was provided to the Administrator, Aurelien Fruit as evidenced by his signature. (Continuation from LIC9099) Based on the LPA’s observation, interviews conducted and records review. The preponderance of evidence shows the allegation of staff did not safeguard resident’s personal property unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, a copy of this report, appeal rights was provided to the Administrator, Aurelien Fruit as evidenced by his signature.