complaint·January 10, 2024

It was corroborated by the R1’s Medication Administrator Record (MARS) which showed that the first application of the treatment was administrated on October 13, 2023. The second application for the cream was administered on October 21, 2023, which was according to doctor’s orders. Information obtained from staff interviews indicated that the medication was given to R1 which followed the doctor’s orders. After the medication was applied, the staff initialed that it was dispersed to R1. Based on LPA’s observation, interview conducted, and record reviews, the preponderance of evidence shows that the allegations that Staff did not administer resident's medication in a timely manner is unfounded. The Department has found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.