complaint·January 23, 2025

Fruit and Harris indicated that the urine smell could have possibly been caused by R1’s dog as it was observed that R1’s dog would urinate in the room. Information obtained from an interview with R1 stated that the smell was originated from the mattress. R1 denied that their dog was the cause of the urine smell present in the room. At the time of the inspection and follow up visits, the mattress was no longer in R1’s room. LPA interviewed R1’s current roommate, Resident 2 (R2), who indicated that they had no issues with the odor in the room. LPA interviewed other residents’ who indicated that the facility was free from odors. LPA did not interview R1’s previous roommate due to the fact that the previous roommate had moved out of the facility and LPA was unable to obtain contact. Regarding the allegation that the sink was not in good repair, LPA interviewed Maintenance Director, Anthony Brown, who stated that the sink was in good repair. Maintenance Director indicated that the sink was operational and able to drain. Maintenance Director also noted that R1’s room did not have any work orders related to drain issues when he pulled up the work order history for the room. Observations during the LPA’s initial and subsequent visits showed that the sink was in good repair and draining properly. Information obtained from Resident stated that the facility took 24 hours to check the seals around the sink. LPA conducted a random sampling of residents regarding the facility’s condition. Information obtained from residents indicated that they had not experienced any issues with the facility being in disrepair. It was also stated that residents would submit a work order and the issue would be addressed in a reasonable amount of time. Information obtained from staff members also indicated that work orders are fixed within a reasonable amount of time. Based on the information obtained during the investigation, the allegations that facility staff does not keep residents' rooms free from odor and that the resident’s sink is in disrepair are unsubstantiated. Although the allegations may have occurred or may be valid, there is not enough evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are unsubstantiated. An exit interview was conducted, and a copy of this report was discussed with and provided to the Administrator.