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Inspection visit

complaint

PALM COURT ASSISTED LIVINGLicense 3364033661 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

In regard to the allegation “Residents not accorded dignity”, It is alleged that S1 took a video of R1 and R2 having intercourse without permission or consent and shared it with staff. During interviews with Administrator, it was revealed that there was a recording by S1 and several staff did see it. A full-blown investigation was conducted by the corporate office and S1 was terminated and staff that saw and did not report video were given a final write up. During interviews with staff three (3) out of three (3) interviewed denied ever seeing a video and stated they have never recorded residents nor heard of staff doing so. During interviews with residents thirteen (13) out of fourteen (14) stated to their knowledge staff has never recorded or taken a picture of them without their permission. Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Deficiencies are being cited according to California Code of Regulations, Title 22 and Health and Safety Code. An exit interview was conducted with Administrator. A copy of the report and appeal rights were provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(3)Type B

    87468.1 Personal Rights of Residents in All Facilities(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This deficiency is evidenced by the following:R1 was left in a non-working motorized wheelchair in room unable to call for assistance by S1.This poses a health and safety risk to clients in care.

  • 87468.1(a)(1)(3)Type B

    87468.1 Personal Rights of Residents in All Facilities(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons.(3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This deficiency is evidenced by the following:R1 and R2 were video recorded by S1 having intercourse without their knowledge or consent.This poses a health and safety risk to clients in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 29, 2025 inspection of PALM COURT ASSISTED LIVING?

This was a complaint inspection of PALM COURT ASSISTED LIVING on June 29, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to PALM COURT ASSISTED LIVING on June 29, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1 Personal Rights of Residents in All Facilities(a) Residents in all residential care facilities for the elderly s..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.