Incident investigation·July 8, 2024

Licensing Program Analysts (LPAs), Stephanie Martinez and Seo Jeon, conducted an unannounced visit to the home to follow up on an Unusual Incident/Injury Report (UIR) received from the facility on 06/24/2024. The LPA met with Amanda Redell, Facility Manager, and informed her of the purpose for the visit. Administrator, Emily Rodriguez, was notified of the visit via telephone. A UIR was received by the Department from the facility reporting an alleged incident of abuse between a staff member and resident in care. According to the report, Resident One (R1) reported that on 06/19/2024 Staff One (S1) placed their hands around their neck and threw R1 to the ground. It was also reported R1 called emergency services (911); however, S1 would not allow the personnel inside the home. During the visit the LPA conducted staff and resident interviews, reviewed records, and obtained copies of relevant documentation. No immediate health and safety concerns were observed at time of visit. No one by the name of S1 was listed on the facility's staff schedule. Additional time is required, in order to obtain further information, prior to the conclusion of this investigation. This report was reviewed with Facility Manager Redell and a copy of the report was provided.