Follow-up·November 25, 2024

Licensing Program Analysts (LPAs),Abdoulaye Zerbo and Armando Perez conducted an unannounced visit to the facility for a case management. The LPAs met with Facility Assistant manager Kristin Hernandez, and informed her of the purpose for the visit and were granted access. The facility is a single story building and consists of Twelve (12) resident rooms, and thirteen (13) bathrooms. The LPAs obtained copies of relevant documentation such as the LIC 500 Personnel Report and client roster. LPAs observed current personnel to be fingerprint cleared and listed on the facility's personnel report. There are currently nineteen (19) residents in care. LPAs' case management included interview with management, obtaining pertinent documentation and conducting a tour of the facility for a health and safety check. No health and safety concern were observed during today's visit. According to the Care consultant Luz Rodriguez, an internal investigation was conducted. . The information received from the in house investigation indicated the SA did hug resident in Care. The internal investigation revealed that SA hugged the resident because she was crying and was emotional from moving that same day from Integrated B1 to Integrated A1. The Care consultant also stated the resident was upset at SA because she felt SA moved the wrong TV to her previous room to her new room. Further review is needed at this time. Possible visits and phone interviews will be conducted before a decision is rendered. An exit interview was conducted, and a copy of this report was provided to Care consultant Luz Rodriguez.