Vandelon Home Care

§1569.657 Rate increase due to change in level of resident care; notice(a) For any rate increase due to a change in the level of care of the resident, the licensee shall provide the resident and the resident’s representative, if any, written notice of the rate increase within two business days after initially providing services at the new level of care. The notice shall include a detailed explanation of the additional services to be provided at the new level of care and an accompanying itemization of the charges. This requirement is not being met as evidenced by: LPA observed resident #1 rate was increased for the year 2022 and R1's family was not provided a written notifiaction of a rate increase due to a change in R1's condition.

87463 Reappraisals(f) The licensee shall immediately, or as soon as reasonably possible, communicate with the resident and, if applicable, the resident's representative, about any significant change in condition and the recommendation, if any, of the appropriate licensed medical professional, and if applicable, other specialized care provider. Documentation of such communication shall be added to the resident’s record. This requirement is not being met as evidenced by: Licensee did not have R1's initail change of condition documented. Licensee could not provide documents that POA was notified of any additional services needed. R1 was moved from a private room to a shared room because of change of condition.