Skip to main content

Inspection visit

Routine inspection

HERITAGE RESIDENTIAL CARELicense 3364077909 citations on this visit
9 citations recorded

Inspector’s narrative

What the inspector wrote

On 11/20/2024 at 09:08 AM, Licensing Program Analyst (LPA) Melody Brown made an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection. LPA Brown met with a staff and was granted entry to the facility. Licensee/Administrator Maria Araceli Undan was contacted and informed of the visit. Licensee/Administrator Undan arrived at the facility during the visit. At the time of the visit there were two (2) staff present, and six (6) residents present. The facility is a four (4) bedroom, two (2) bathroom home with a kitchen/dining area, living room/activity room and laundry room. The facility is Residential Care Facility for the Elderly (RCFE). The facility is licensed for a capacity of six (6) non-ambulatory residents of which one (1) may be bedridden. The facility’s approved for two (2) hospice waiver. The current census is six (6) residents. LPA Brown was accompanied by Staff #2 (S2) to conduct a general overall inspection, which included, but was not limited to, the following: Physical Plant : The facility is operating in the capacity approved by Community Care Licensing Division (CCLD). There are no obstructions to indoor passageways. However, LPA Brown observed outdoor passageways not free of obstruction. Deficiency will be issued. The facility is maintained at a comfortable temperature of 75 degrees Fahrenheit. LPA Brown inspected resident bedrooms; they are equipped with mattresses, and sufficient lighting; bathrooms were clean, and appliances were operating appropriately. LPA Brown observed sufficient lighting throughout the facility. However, LPA Brown observed missing one (1) night stand on Room #3 and missing chairs on all resident rooms. Technical Violation will be issued. LPA Brown measured and observed the water temperature in the bathroom to be at 98.9 degrees Fahrenheit. Deficiency will be issued. The facility is equipped with operating smoke detectors and carbon monoxide alarms. Fire extinguisher was also observed at the facility. Posters such as personal rights, the CCLD complaint poster, ombudsman poster, and the disaster plan were posted in a common area. During the tour of the facility, LPA Brown observed one (1) window screen in disrepair. Technical Violation will be issued. ***Continuation in LIC809C *** In addition, LPA Brown observed Resident #4 (R4) with half bed rail and per staff interview and records review, R4 does not have written order from R4 physician indicating the need for half bed rail for mobility. Deficiency will be issued. Also, LPA Brown observed no night lights maintained in hallways and passages to non-private bathrooms. Deficiency will be issued. Cleaning supplies, toxins, sharps, and other dangerous items were kept inaccessible to residents in care. There was a designated storage space for resident/staff files. There is a Medicine Cabinet with the resident’s medications locked. LPA Brown observed a complete first aid kit and first aid book at the facility. However, LPA Brown observed the facility does not have the required emergency supplies, food and water. Deficiency will be issued. Food Service : More than seven (7) days’ supply of Non-perishable foods and more than two (2) days’ supply of perishable food supply were observed and sufficient for the number of residents in care. Care & Supervision : The facility has an Administrator present at the facility with appropriate and enough hours to appropriately manage the facility. However, based on staff interview and records review, LPA Brown observed no night staff scheduled to work the night shift, awake and on duty, not sleeping at the same time as the residents as required for facility with dementia residents. Deficiency will be issued. Record Review : LPA Brown observed the facility has an updated Liability Insurance. However, LPA Brown observed no Infection Control Plan developed by the Licensee at the facility. Deficiency will be issued. LPA Brown reviewed three (3) resident files for admission agreements, updated physician reports, pre-placement appraisals, centrally stored medication list and needs and services plans. LPA Brown observed no pre-admission appraisal completed for Resident #1 (R1) and Resident #3 (R3) and Resident #2 (R2) pre-admission appraisal does not have the required R2's responsible person signature. Deficiency will be issued. Also, LPA Brown observed no completed Preplacement Needs and Services Plan for Resident #2 (R2). Deficiency will be issued. LPA Brown reviewed three (3) staff files for First Aid/CPR certification, criminal record clearance, trainings, and health screenings with tuberculosis (TB) test result. LPA Brown observed that files reviewed were complete. Per records review, LPA Brown observed that the facility were issued the same deficiency for CCR 87303 Maintenance & Operation (e)(2) and HSC1569.695 Other Provisions (e)(2) on 12/28/2023 therefore ***Continuation. in LIC809C*** civil penalty of $250.00 per violation will be issued today, 11/20/2024 for repeating the same violation within 12-month period and will continue to be assessed of $100.00 per day until corrected. Based on the observations made during today’s visit, deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC809), LIC809D, LIC9102TV, LIC421FC and Appeal Rights were discussed and provided to Licensee/Administrator Maria Araceli Undan.

Citations

9 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.695(a)(2)Type B

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensurimng that the facility has the required emergency suppliles, food and water which poses a potential health, safety or personal rights risk to persons in care.

  • 1569.695(e)(2)Type B

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that Resident #2 (R2) has a completed Preplacement Needs and Services Plan which poses a potential health, safety or personal rights risk to persons in care.

  • 87303(e)(2)Type B

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that the hot water temperature controls were maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C) which poses a potential health, safety or personal rights risk to persons in care.

  • 87307(d)(5)Type B

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that night lights were maintained in hallways and passages to non-private bathroomsi which poses a potential health, safety or personal rights risk to persons in care.

  • 87307(d)(6)Type B

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that the outdoor passageways are kept free of obstructions which poses a potential health, safety or personal rights risk to persons in care.

  • 87456(a)(2)Type B

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that Resident #1 (R1) and Resident #3 (R3) have Pre-Admission Appraisal and Resident #2 (R2) pre-admission appraisal has the required R2's responsible person signature which poses a potential health, safety or personal rights risk to persons in care.

  • 87470(c)Type B

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not developing the required Infection Control Plan for the facility which poses a potential health, safety or personal rights risk to persons in care.

  • 87608(a)(5)(A)Type B

    Based on observation, interview and record review, the licensee did not comply with the section cited above by allowing Resident #4 (R4) to have a half bed rail and R4 has no written order from R4 physician indicating the need for half bed rail for mobility which poses a potential health, safety or personal rights risk to persons in care.

  • 87705(c)(4)(A)Type A

    Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that a staff's scheduled to work the night shift, awake and on duty as required for facility with dementia residents which poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 20, 2024 inspection of HERITAGE RESIDENTIAL CARE?

This was a inspection inspection of HERITAGE RESIDENTIAL CARE on November 20, 2024. 9 citations were issued: 1 Type A (serious) and 8 Type B.

Were any citations issued to HERITAGE RESIDENTIAL CARE on November 20, 2024?

Yes, 9 citations were issued (1 Type A, 8 Type B). The first citation was for: "Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensur..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.