Complaint·January 8, 2026

Second Allegation : - Staff are not feeding residents. LPA Singh interviewed five residents and two (2) staff. Five (5) out of five (5) residents and two (2) out of two (2) Staff stated that staff feed residents daily. During the investigation, Licensing Program Analyst (LPA) Singh conducted interviews with five residents and two staff members. Five out of five residents and two out od two staff interviewed consistently reported that staff actively monitor resident food intake to ensure they have eaten. Furthermore, the interviews confirmed that residents are provided with various meal choices, including homemade dishes and takeaway options. Third Allegation : -Staff mismanage residents’ medications. LPA Singh interviewed five residents and two (2) staff. In a series of interviews regarding facility operations, both residents and staff provided unanimous reports of proper medication management. Five(5) out of five residents and two (2) out of two staff members interviewed confirmed that medications are administered accurately and on schedule, with no instances of mismanagement reported. Fourth Allegation : - Staff consume alcohol at the facility impairing their ability to provide adequate care and supervision, which presents a risk to residents. LPA Singh interviewed five residents and two (2) staff. Five out of five residents and two (2) out of two staff members interviewed provided unanimous feedback regarding the facility's operations. The findings indicate a high standard of professional conduct and resident care. Five Residents confirmed that staff members do not consume alcohol while at the facility. Residents and staff collectively reported that the residents are well cared for and receive attentive supervision. Residents and family of R#1 stated a consistent and safe environment where staff maintain clear professional boundaries and prioritize the well-being of those in their charge. During the investigation, LPA Singh was not able to find sufficient evidence to corroborate the allegations that Staff leave resident in soiled diaper/clothing for an extended period of time, Staff are not feeding resident, Staff mismanage residents medications, Staff consumes alcohol at the facility impairing their ability to provide adequate care and supervision, which presents a risk to residents. LPA Singh interviewed Responsible party, family and staff stated that facility providing adequate care to R1 at the facility and denied the allegations listed above. Statements, records, and interviews obtained did not provide sufficient information to corroborate the allegation. Based on the evidence found during the investigation, the allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted and this report LIC 9099, LIC 9099C was discussed and a copy was provided to Facility administrator Alicia Cunningham.