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Inspection visit

complaint

VISTA COVE AT RANCHO MIRAGELicense 3364084331 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

It was alleged that Lack of staff supervision resulted in resident sustaining a head laceration. Records review and interviews revealed that R1 misjudged a hallway turn, struck a wall corner, fell backward, and sustained a head laceration. Staff were nearby and responded promptly, arranging EMS/ER evaluation. It was alleged that Lack of supervision resulted in resident being assaulted by another resident. Confidential witness reported a hallway altercation between R1 and R2. Staff intervened immediately and separated the residents. No injuries were reported. It was alleged that Staff neglect resulted in resident dehydration. Hospital records dated 12/24/2021 revealed that R1 was dehydrated during admission. Facility staff interviews reported frequent checks. However, the investigation did not obtain facility intake/hydration logs, ADL notes, weights/vitals, or care plan hydration parameters to link dehydration to facility neglect. It was alleged that Residents are not provided activities. Interviews revealed that the facility reported a centrally based activity program appropriate to memory care. The investigation did not obtain activity calendars, attendance logs, or resident interviews demonstrating a lack of activities. In the absence of contrary documentation, the allegation is unsubstantiated. Based on the information gathered, there is insufficient evidence to support the allegations mentioned above; Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore these allegations is UNSUBSTANTIATED. An exit interview was conducted with PATRICK MCADOO-MORTON and a copy of this report was provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(a)(2)Type B

    87465 :Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility… (2)The licensee shall provide assistance in meeting necessary medical and dental needs…This requirement was not met, as evidenced by: Based on records review and interviews, R1 returned from the emergency department after a fall with a head laceration, was noted by staff to be unsteady and reporting leg pain, yet staff did not conduct a full post fall assessment to evaluate for additional injuries.

FAQ · About this visit

Common questions about this visit

What happened during the March 23, 2026 inspection of VISTA COVE AT RANCHO MIRAGE?

This was a complaint inspection of VISTA COVE AT RANCHO MIRAGE on March 23, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to VISTA COVE AT RANCHO MIRAGE on March 23, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87465 :Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each f..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.