complaint·March 10, 2026

For the allegation, Facility staff took inappropriate photos of residents. During staff interviews 3 out of the 3 staff stated they have not taken an inappropriate photo of residents. During residents’ interviews, 3 out of the 3 residents stated no inappropriate photos have been taken. Based on the evidence found during the investigation, the two (2) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) was discussed and provided to staff Karla Campos .