complaint·April 10, 2023

Allegation # 3” Facility yells at resident”. The allegation alleged that according to the reporting party (RP) interview with the facility’s administrator, the administrator admitted to the RP that R1 had a history of yelling at the residents; however, R1 had no prior incidents of physical abuse. LPA Nickolas' interview with the former administrator revealed that S1 was suspended for yelling at another resident while the facility's investigation was underway. The former administrator stated that this incident occurred before this allegation about R1 was received. However, S1 quit while placed on suspension, and the facility investigation into the incident revealed no evidence that S1 was yelling at that resident. The former administrator stated that I explained this history to the RP when an inquiry about S1 yelling at R1 was made. LPA Nickolas' facility file review revealed that S1 no longer works at the facility, and R1 moved out on January 1, 2022. Therefore, both parties were not interviewed during this investigation. The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. A finding of Unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and copy of this report was provided.