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Inspection visit

Follow-up on corrections

LIFESTYLE HOME CARE IILicense 3364122551 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Crystal Colvin arrived at the facility unannounced for the purpose of delivering findings on a complaint 18-AS-20210720165959 ). LPA Colvin met with Licensee/Administrator Mary Mateas and advised them of the purpose of the visit. During LPA Colvin's visit, LPA Colvin addressed the following issue which was discovered during the investigation: When LPA Colvin interviewed Licensee/Administrator Mary Mateas regarding the complaint listed above, Mary told LPA Colvin that she had told the resident (R1) "you better not call Licensing or I'll be very upset". Mary restated this fact to LPA Colvin multiple times in the single interview. Facility staff, especially Licensees and Administrators, are not to discourage residents from contacting Community Care Licensing, especially when the resident has a complaint or concern regarding the facility, staff, or care being provided. Deficiency cited. LPA Colvin conducted an exit interview with Licensee/Administrator Mary Mateas, who refused to sign the report, and a copy of this report, LIC809D and appeal rights were provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(3)Type A

    Protection from punishment and intimidation

    Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from...intimidation, abuse, or other actions of a punitive nature... This was not met by: Based on statements made by Licensee, the Licensee did not comply with the above regulation with at least one resident (R1). Licensee Mary freely told LPA Colvin that they told R1 not to contact Licensing. This was an immediate personal rights violation.

  • 87468.1(a)(1)Type A

    Dignity in personal relationships

    Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met by: Based on interviews, the Licensee did not comply with the above regulation with at least one resident (R1). Interviews revealed that on multiple occasions Licensee Mary Mateas yelled at R1. This was an immediate personal rights violation of R1.

FAQ · About this visit

Common questions about this visit

What happened during the October 12, 2021 inspection of LIFESTYLE HOME CARE II?

This was an other inspection of LIFESTYLE HOME CARE II on October 12, 2021. 1 citation were issued: 1 Type A (serious).

Were any citations issued to LIFESTYLE HOME CARE II on October 12, 2021?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall h..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.