Office review·April 14, 2023

On April 14, 2023, Licensing Program Analyst (LPA) Jesse Gardner and Licensing Program Manager (LPM) Joel Esquivel conducted an announced informal meeting also in attendance was the Administrator Analisa Cayabyab. Items discussed during this informal meeting were: Recent complaint concerns Resident does not have proper storage space for personal belongings Facility lacks night supervision for residents with dementia Facility staff use restraint on resident at night to prevent them from wandering Licensee has three residents sharing room During this meeting it was stated that the licensee, Rita Wong could not attend due to personal injury. Administrator Analisa Cayabyab stated that she would provide a copy of the report to Ms. Wong. Ms. Wong will provide response to CCL by April 17, 2023, regarding the issues discussed.