complaint·July 5, 2023

On July 05, 2023, Licensing Program Analyst (LPA), Venus Mixson arrived to the facility unannounced to conduct additional staff and resident interviews, and deliver findings to concluded the investigation. LPA Mixson met with the Administrator introduced herself and stated the purpose of the visit. LPA Mixson toured the facility and made observations pertaining to the listed allegation. Present currently at the facility were 45 staff and 62 residents. There were no deficiencies and/or civil penalties cited per Title 22, Division 6, of the California Code or Regulations during this visit. The listed allegation was investigated, and based on staff and resident interviews, record reviews and observations, there was not a preponderance of the evidence strand to demonstrate the listed allegation did or did not occur. On 12/05/2022, Community Care Licensing (CCL), received information stating that the facility staff failed to respond to a residents' call button in a timely manner. Information obtained stated R1 was left in the dining hall and was not picked up by staff and returned to her room. After the LPA's evaluation of the evidence collected, there was not sufficient evidence to show that the alleged allegation actually happened. The record review showed that R1 is an independent resident going to and from the dining room, or community activities. When the LPA interviewed the RP, the information obtained stated that it was a mistake and that it did not occur as it was stated. Staff interviews revealed R1 is independent and does not require assistance going to the dinning room, or anywhere in the community. Based on this information, the allegation is deem "UNFOUNDED." A finding of UNFOUNDED means that the allegation is false, could not have happened and/or is without a reasonable basis. An exit interview was conducted and a copy of this report was provided to the Administrator.