complaint·August 12, 2021

Licensing Program Analyst (LPA) Anna Bueno conducted a subsequent unannounced visit for the purpose of concluding this agency's investigation into the complaint allegation mentioned above. The investigation consisted of file reviews, observations, and staff interview. The complaint alleges that staff failed to provide supervision that resulted in a fall. Based on interviews and observations, findings for the above allegations is UNSUBSTANTIATED. Resident 1 (R1) slipped when she stood up on her own as Staff 1 (S1) was grabbing toileting supplies. S1 did not leave R1 unsupervised but rather turned her back to grab the supplies, which were in a basket, an arm's away from S1's person. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. No deficiencies have been cited at this time. An exit interview was conducted where this report was discussed, and a copy was provided to the Ms. Odunjo.