complaint·July 23, 2025

Second Allegation: Facility is not meeting the needs of the resident. During staff interviews, 2 out of the 2 staff informed LPA that staff looks after the resident and ensures that resident needs are met. 1 out of the 2 residents, stated staff always meets their needs and never had any issues regarding the care in the facility. Third Allegation : Facility staff is verbally abusive towards resident. During staff interviews, 2 out of the 2 staff informed LPA that staff never verbally abusive towards the residents in care. 1 out of the 2 residents, stated staff is never verbally abusive towards residents and treat them with respect and care. Based on the evidence found during the investigation, the one (1) allegation listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report LIC 9099, LIC 9099C were discussed and provided to Administrator Lesley Vannoy.