complaint·May 16, 2023

LPA Nickolas' interviews with facility staff members revealed observing mold due to a leak in the kitchen; however, the cabinets were removed, and the issue was resolved. During today's visit, LPA Nickolas' observed no mold in the facility's kitchenette. The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. Allegation #2 “Facility storing expired food”. The allegation alleged bad food on the shelves, refrigerator, and freezer. Department staff interview with the Administrator revealed that all food is prepared in the other building (the Skilled Nursing Facility), also located on the premises. The department staff facility tour revealed no expired food in the facility’s kitchen. LPA Nickolas’ interview with the Administrator revealed that the Administrator denied the facility is storing expired food. LPA Nickolas' interviews with facility staff members revealed that they denied observing expired food stored at the facility. During today’s visit, LPA Nickolas' observed no expired food stored in the central kitchen in the Skilled Nursing Facility next door. LPA Nickolas' also observed no expired food stored in the kitchenette located in the facility. The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. Allegation #3 “Facility has insects”. Department staff interview with the Administrator revealed that the facility had an ongoing issue of mosquitos secondary to the pipe that burst in the dining area. The Administrator stated that the facility had contracted Orkin pests’ services to eliminate the insects. Department staff noted mosquitos in most of the rooms during their initial visit. Department staff interview with resident # 1 (R1) revealed that the facility had a problem with mosquitos. Department staff interview with resident # 3 (R3) revealed that the facility had many mosquitos. Department staff interview with resident #4 (R4) revealed that there might be a bug or two (2) but not a bug problem. Department staff interview with resident #5 (R5) revealed a problem with mosquitos due to the pipe that had burst in the dining area; however, the facility is working on fixing the problem. Department staff interview with resident #6 (R6) revealed too many insects. R6 also stated that it was probably due to the pipe that had burst in the dining area. LPA Nickolas’ interview with the Administrator revealed that the facility has a contract with Orkin, which services the building once or twice a month. During today’s visit, LPA Nickolas observed two (2) Orkin electric bug zappers in the facility hall, which the administrator confirmed that the Orkin technician had installed. LPA Nickolas’ also observed two (2) mosquitos in the facility's lobby; however, the mosquitos flew inside the facility when individuals entered or exited the facility. The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. Allegation #4 “Facility kitchen and/or dining area is inaccessible to resident's”. The allegation alleged that the facility blocked the resident from entering the kitchen/ dining area. The allegation alleged that the residents were upset because they missed social dining. Department staff interview with the Administrator revealed a pipe leak in the kitchen area of the dining area. The Administrator stated that they had informed all the residents about the leak and that extensive repairs were required. The Administrator stated that dinner services were promptly moved to the activities room to maintain a social aspect of mealtime. LPA Nickolas’ interview with the Administrator revealed that the residents were temporarily moved to the activities room during the initial stages of the construction for a month or two (2). The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. A finding of Unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and copy of this report was provided