complaint·April 25, 2023

Licensing Program Analyst (LPA) Rayshaun Nickolas visited the facility unannounced to deliver the finding on the above allegation. LPA met with Licensee Lalaine Campbell and explained the purpose of the visit. This allegation was investigated by department staff. The allegation alleged that resident #1 (R1) has lived in the facility for five (5) years. The allegation alleged that on December 30, 2020, R1 was sent to the hospital, and the facility refused to take R1 back. The allegation alleged that the reporting party (RP) did not receive an eviction notice for R1. Department staff interview with the Licensee revealed that R1 does not live at this facility but at another facility that the Licensee owns. Department staff file review confirmed that R1 did not reside at this facility but at another facility that the Licensee owns. This agency has investigated the complaint allegations. We have found that the complaint was unfounded meaning that the allegations were false, could not have happened and/or are without a reasonable basis. We have therefore dismissed the complaint.