Complaint·August 17, 2022

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding allegations that due to neglect/lack of supervision resulting in resident sustaining stage two pressure ulcer and the facility is not adequately staffed to meet clients needs. LPA met with Executive Director Eva Tawfik ad toured facility where resident #1 (R1), in question, resided. LPA interviewed witness, who stated R1, was, and has been, treated for pressure ulcers. R1 is under the care of several care staff, including staff at the facility. Staff #1 (S1) was interviewed and explained the care of R1 while at the facility, which is appropriate for R1's level of care. Staff is aware of R1's health condition and are meeting the care needs. Staff was interview and documentation was obtained to show that the facility is adequately staffed to meet the needs of the clients. Based on the information obtained there is not enough evidence that due to neglect/lack of supervision resulting in resident sustaining stage two pressure ulcer and the facility is not adequately staffed to meet clients needs . Therefore, the allegations are deemed UNSUBSTANTIATED at this time.