Complaint·October 26, 2023

For allegation, Staff is not allowing resident to have visitors : LPA interviewed R1's responsible party, who has instructed facility staff to only limit visitations to the responsible party, who is also R1's Power of Attorney (POA). Interviews with staff and POA state the visitations from other parties, aggravate R1 who has shown aggression towards staff after visitations or facetime calls from other parties. Overall, there was not enough evidence to collaborate the allegations listed above. Based on evidence obtained during the investigation, the two (2) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. This report was signed by LPA Prieto and Executive Director Tawfik and a copy was left with the facility.