complaint·January 20, 2023

Licensing Program Analyst (LPA) Jesse Gardner conducted an unannounced visit to deliver the findings of the above allegation. LPA toured the facility and met with Associate Executive Director Logan Harrison. The investigation included interviews with facility staff, residents, and a confidential source. It was alleged that an unidentified abuser was hitting a resident. Regarding the allegation, “Resident was physically abused while in care,” LPA found that, through interviews conducted, Resident One (R1) was yelling wanting out of the facility, and at the same time, being hit by Resident Two (R2). Two caregivers were in the direct vicinity of the incident and were able to engage both R1 and R2 and were able to redirect them from the area. Both residents did not complain of injury and did not go to the hospital for any treatment as a result of the incident. Due to caregivers being able to diffuse the situation and no injury reported, LPA found that this allegation was UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted, where a copy of this report was discussed and given along with a copy of the LIC811 (confidential names list).