complaint·December 28, 2021

Licensing Program Analyst (LPA) Jesse Gardner arrived at the facility and met with Activities Director Elizabeth and advised the purpose of the visit was to deliver findings for the above allegations. LPA then toured the facility. It was alleged that a staff member felt ill and was told that they were not allowed to go home. After leaving the same day, the staff member tested positive for COVID-19. It was reported that there were approximately 4 other caregivers to work the shift that day. Through interviews with staff, LPA discovered that each employee is screened prior to entering the facility. Staff interviews further revealed that management or other staff will cover shifts that may be short for the day. Interviews with residents were attempted but due to cognitive levels, were not able to be successful. It was then alleged that an unnamed staff member was sick and was forced to work, and this resulted in the staff member being sick for a week while at work inside the facility. This was investigated, and as a result, LPA found no evidence of the unnamed staff member or incident. Further, it was stated that although there was enough staff, staff are not covering the 4 villas with enough coverage for the residents. It was alleged that there were 5 staff, but not all 5 staff are to cover the 4 villas. Sometimes 3 staff are utilized. Interviews with staff relayed that the villas are the primary location for all residents in care, and is the only area that staff are utilized with approximately 5 staff covering the villas at all times. When staffing was short, management was routinely stepping up to cover as well. An exit interview was conducted where a copy of this report was discussed and provided. This is an amended version of the original report dated December 28, 2021.